How long will it take for my Global Wallet® Prepaid Travel Card and Velocity membership card in one to arrive after I opt-in or join?
New Velocity members
Once you have joined Velocity through the Global Wallet® website, it should take approximately 14 working days for your new card to be delivered. If you have not received it within this timeframe Contact Us and we will organise a replacement.
Existing Velocity members
If you are a red tier Velocity member and have requested a Global Wallet® card, your card will arrive in approximately 14 working days. Platinum, Gold and Silver tier members will receive their card in approximately 10 working days. If you have not received it within this timeframe Contact Us and we will organise a replacement.